Project / Product Manager

Permanent employee, Full-time · Santa Monica

About us
iconmobile is an international product innovation company globally headquartered in Berlin (Germany) with further offices in Santa Monica, Detroit and Shanghai.

We are part of the WPP network blending more than a decade of design and user experience with deep technical expertise and business sense. With our clients from various industries like Automotive, Consumer Products, Financial Services and Health Care we aim for innovative solutions that are both commercially successful and game changing.

Our mission is to grow and transform businesses through the creation of new digital services and products with a focus on creating compelling user experiences to establish successful customer relationships.

Design is at the heart of what we do, fuelled by our curiosity and the passion to deliver the best possible results. Our creative thinking is end to end, starting with ideas and paper, informing design of user experiences, while in parallel we validate technical feasibility and implement software and hardware prototypes. Our efforts are punctuated with future showcases or industrialized products at scale.
about the position
iconmobile is searching for a Product/Project Manager Hybrid (PPM) to join our team in Santa Monica, CA. The Product-Project Manager Hybrid is a creative technologist at heart and can lead our projects from inception to delivery.

The PPM has a strong product background and can plan and execute large scale, innovative projects, products, and services. Within a hybrid waterfall/Agile model, the PPM will be responsible for the planning and successful execution of highly creative and cutting-edge technical projects while working closely with the design, technical, and business/strategy teams.
your role
Your quest, should you choose to accept it: 
  • Manage a program’s full life-cycle from planning, budgeting, and resourcing, to actively managing, tracking, and delivering
  • Lead multi-disciplinary teams to deliver successful products and services
  • Serve as the main client POC while managing expectations, proactively assessing risk, and coming up with escalation and resolution plans
  • Utilize a structured approach to program management, including best practice methodologies like Agile Scrum, Kanban, and Waterfall
  • Run, track, and analyze burn reports, margin projectors, and hour allocations with an advanced level of Excel knowledge
  • Assist in scoping new projects and drafting SOWs (specifically providing schedule, milestones, tasks, budget, and invoice date information)
  • Create and maintain Gantt schedules
  • Active involvement with both short- and long-term resource planning
  • Update and maintain File Maker (controlling/tracking) tool for accurate sales-pipeline reporting
  • Actively participate in process improvement and implementation within the PM department.
  • Identify and actively manage freelancers
  • Ensure the proper organization and documentation of business, legal, creative, and technical documents
  • Identify team, project, and financial risks while coming up with recommended solutions.
  • Accurately track and approve hours for owned projects
  • Develop and analyze post-mortem documentation for each project yielding a specific list of lessons learned that will be actionable for subsequent projects
  • Aid Director with process design and implementation within the PM department
  • Help manage and provide guidance to junior team members
Your partners in disruption / teammates:
  • Design leaders, Project Management, other Department Heads
  • Design and tech team members
  • The strategy and business development teams
  • You’ll communicate with clients and grow relationships
your profile
  • Previous hands-on experience in product, ux/ui, or development is a must! 
  • 3-5+ years of technical or creative project/product management experience in a startup, tech firm, or agency
  • Bachelor's Degree from an accredited college or university in Business or related field. 
  • Advanced Excel, Jira, and Gantt skills as well as full understanding of standard project management tools and processes (including MS Office programs, Merlin, FileMaker, JIRA, Confluence, Agile Scrum, Kanban, etc.)
  • Thorough understanding of design and technology
  • Extremely detail oriented and able to manage and follow through on many competing tasks
  • Strong client-facing communication skills
  • Exceptionally proactive
  • Ability to take large, complex problems and distill them into smaller, more manageable parts
  • Emotionally intelligent: works well under pressure and is always solution-oriented
  • Ability to build and foster relationships with co-workers and clients in order to create effective collaboration models in order to align on a specific goal
  • Highly organized and analytical in nature
  • Ability to keep high level vision of project in mind while understand details and minutia
  • Ability to identify strategic recommendations and change-order opportunities
  • Awareness of trends and innovations
  • Curiosity, creativity, maturity, decisiveness, flexibility and a high degree of motivation
You’re a fit for our team if you:
  • Understand that agency life
  • Have strong creative problem-solving skills
  • Are comfortable with client interactions
  • Can relax, be easy going, and have a fun personality
  • Are highly collaborative but able to work independently
  • Have a passion for design and connected experiences
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